ATG Installation Technician

Drakkar AI is a leading real-time operational intelligence platform focused on the oil, energy, and maritime sectors. It unifies complex and fragmented operations into a connected, data-driven ecosystem by integrating upstream production, terminals, marine operations, refineries, pipelines, logistics networks, and fuel retail infrastructure. The platform’s mission is to provide end-to-end operational visibility, automated reconciliation, predictive analytics, and real-time decision support across the entire energy value chain. By enabling organizations to monitor critical assets, improve efficiency, ensure compliance, and accelerate decision-making through AI-powered insights, Drakkar AI serves as the intelligence layer connecting assets, operations, and decision-makers within a centralized ecosystem.

The ATG Installation Technician role is a contract-based, on-site position located in Pakistan. This role involves installing, configuring, and maintaining Automatic Tank Gauging (ATG) systems and associated fuel retail infrastructure. Daily responsibilities include conducting site surveys, laying and terminating cabling, mounting and wiring ATG hardware, and supporting integration with Point of Sale (POS) and Pump Transaction Systems (PTS). The technician will also be responsible for testing and calibrating equipment, diagnosing and resolving technical issues, and ensuring all installations comply with safety, regulatory, and performance standards.

This position requires direct interaction with customers and site personnel to explain system functionality, provide basic user guidance, and coordinate with internal teams for timely issue resolution. Accurate documentation of all work performed is essential, along with adherence to standardized procedures and contributing to the continuous improvement of installation practices.

Key Responsibilities:
- Perform site surveys and prepare installation plans for ATG systems and fuel retail equipment.
- Lay, route, terminate, and test signal and power cabling according to safety and industry standards.
- Mount and wire ATG hardware, ensuring proper integration with POS and PTS systems.
- Test, calibrate, and troubleshoot ATG equipment and related systems to maintain optimal performance.
- Diagnose and resolve hardware, cabling, and connectivity issues efficiently.
- Provide clear explanations of system functionality and basic user training to customers and site staff.
- Maintain accurate and detailed documentation of installation activities and technical issues.
- Follow safety protocols and compliance requirements rigorously during all on-site work.
- Collaborate with internal technical teams to ensure prompt resolution of technical problems.
- Support continuous improvement initiatives by providing feedback on installation processes and challenges.

Required Qualifications:
- Strong troubleshooting skills related to hardware, cabling, and connectivity in ATG and fuel retail systems.
- Effective verbal and written communication skills for interacting with customers, site personnel, and internal teams.
- Commitment to customer satisfaction, professional conduct, and delivering quality installations within agreed timelines.
- Practical experience with cabling tasks including pulling, routing, terminating, and testing signal and power cables.
- Relevant technical qualifications such as a diploma or degree in Electrical, Electronics, or Instrumentation Engineering, or equivalent hands-on experience.
- Ability to read and interpret technical drawings, wiring diagrams, and installation manuals.
- Willingness to work on-site at fuel terminals or retail stations and comply with all safety protocols.

Preferred Qualifications and Benefits:
- Experience working with Automatic Tank Gauging systems, fuel retail equipment, or industrial automation is highly advantageous.
- Flexibility to travel occasionally to customer locations as required.

This role offers the opportunity to work with cutting-edge technology in a dynamic sector, contributing to the digital transformation of energy operations while developing technical expertise in a specialized field.