Atlassian Solution Architect (Jira / Confluence)

VerraCloud is an AI-first technology consulting and engineering firm dedicated to helping organizations modernize how they build, operate, and scale technology. Their unique approach centers on AI DLC, an AI-driven development lifecycle that integrates AI across software development, security, testing, cloud operations, observability, and delivery. Combining this methodology with technology consulting, cloud and software engineering, agentic AI solutions, managed services, and specialized talent, VerraCloud guides clients from AI experimentation to measurable business outcomes, enabling impactful and sustainable technology transformations.

The Atlassian Solution Architect (Jira / Confluence) role is a full-time, remote position based in Pakistan. The primary responsibility is to design and implement scalable Jira and Confluence solutions that align with client business processes and technical needs. This includes leading discovery sessions, gathering and analyzing requirements, and translating them into Atlassian configurations, workflows, and system integrations. The architect will collaborate closely with consulting, engineering, and operations teams to deliver end-to-end solutions, optimize existing Atlassian environments, and ensure governance, security, and adherence to best practices. Daily tasks involve creating solution designs, configuring projects and spaces, managing plug-ins and automation, providing technical guidance, and supporting clients through deployment, adoption, and continuous improvement.

Key Responsibilities

- Design the end-to-end Jira operating model, including work hierarchy, project structure, workflows, issue types, custom fields, screens, and permission schemes.
- Define governance standards, naming conventions, and platform policies for Jira and Confluence.
- Lead requirements workshops with client CTOs and senior stakeholders to gather and refine needs.
- Architect executive portfolio dashboards, project-health reporting, and KPI frameworks for board-level reporting.
- Design Tempo configurations to manage resource allocation and track investments between new features and maintenance activities.
- Architect CI/CD integrations with Jira using tools such as GitHub, GitLab, Jenkins, or Azure DevOps for automated status updates.
- Implement DORA and Flow metrics reporting to measure software delivery performance.
- Develop Jira Automation rules to minimize manual effort for development teams.
- Produce comprehensive architecture documentation, configuration guides, and handover materials.
- Provide guidance and training to client internal teams to drive adoption and promote best practices.

Required Qualifications

- Minimum of 8 years’ experience with Atlassian products, including hands-on Jira Cloud administration.
- Proven track record designing enterprise Jira operating models and governance frameworks from the ground up.
- Experience leading requirements workshops with senior or executive stakeholders.
- Strong expertise in JQL, dashboards, Advanced Roadmaps/Plans, and portfolio/PMO reporting.
- Solid experience with Confluence and Tempo.
- Proficiency in Jira Automation and integrations, including REST APIs and marketplace apps.
- Deep understanding of Scrum, Kanban, and scaled Agile methodologies.
- Excellent written and verbal English communication skills, with confidence presenting to executives.

Preferred Qualifications and Benefits

- Atlassian certifications such as ACP-120, ACP-620, or equivalent.
- Familiarity with DORA/Flow metrics tools or eazyBI for advanced reporting.
- Background in DevOps and CI/CD practices.
- Prior consulting experience with international enterprise clients.

This is a 6-month contract role with the possibility of extension. The position is fully remote and requires candidates to be based in Pakistan.

Interested candidates should apply with their CV and provide two examples of Jira operating models, dashboards, or configurations they have designed (anonymized screenshots are acceptable).