Posted Mar 30, 2017 1 views
The key responsibilities of visa case officer include but are not limited to:
Apply an understanding of relevant migration legislation, policies and procedures to provide accurate, timely, consistent and appropriate information to visa applicants through client service channels.
Manage a case load of visa applications – adhering to agreed assessment targets and timeframes and to the Quality Assurance framework and benchmarks.
Analyse various sources of information and use judgement to determine authenticity of visa applications and of the documents submitted in support of the applications to make independent, lawful decisions, referring complex cases to a more senior level
Record case notes to provide a clear and accurate history of actions taken and/or advice given and prepare correspondence.
Maintain and monitor data in the various information management systems.
Supervise and provide assistance to other team members, undertaking straightforward quality assurance tasks or activities when necessary.
Contribute to section planning to improve work practices.
Qualifications/Experience:
Previous experience in lawful decision-making desirable.
Tertiary qualification desirable.
Fluent in both English, Urdu.
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