Automation Engineer

Huzzle connects high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups to digital agencies and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. We specialize in matching top talent to full-time remote roles, where candidates are hired directly into client teams and receive ongoing support from Huzzle.

Our client is a fast-growing AI startup focused on creating intelligent AI employees capable of calling, texting, emailing, and updating CRMs automatically. Their platform enables businesses across North America to automate sales follow-up, lead engagement, and customer communication at scale while maintaining a natural, human-like interaction. This is a lean, high-performance startup environment where team members collaborate closely with leadership, take ownership, and have a direct impact on product growth and client success.

We are seeking an Automation Engineer who excels at the intersection of AI, workflow automation, prompt engineering, and client problem-solving. In this role, you will design and optimize AI-driven systems that significantly influence revenue for real businesses. Working closely with the founder, you will develop AI agents that manage calls, texts, emails, and CRM updates, ensuring conversations feel natural and drive high conversion rates. This position is ideal for someone who enjoys building complex systems, solving technical challenges, and engaging directly with clients in a fast-paced startup setting.

Key Responsibilities

- Build and deploy AI-powered agents that communicate with leads via calls, texts, and emails on behalf of clients
- Develop and optimize workflow automations using platforms such as n8n, Make, or similar tools
- Integrate AI systems with CRMs like HubSpot, Zoho, Salesforce, and GoHighLevel through APIs and webhooks
- Design prompts and conversational flows that create human-like, sales-focused AI interactions
- Troubleshoot automation issues, debug workflows, and enhance overall system performance
- Manage client onboarding and provide direct support for automation-related requests
- Collaborate closely with the founder to develop new automation strategies and feature enhancements
- Analyze workflow performance data to continuously improve AI behavior and conversion rates
- Maintain detailed documentation for automations, integrations, and client implementations

Required Qualifications

- Proven hands-on experience with workflow automation tools such as n8n, Make, Zapier, or similar platforms
- Strong understanding of APIs, webhooks, JSON, and third-party integrations
- Ability to read technical API documentation and troubleshoot integration challenges
- Familiarity with CRM systems including HubSpot, Salesforce, Zoho, or GoHighLevel
- Experience in prompt engineering for conversational AI or sales-focused AI workflows
- Knowledge of outbound sales workflows, SMS campaigns, follow-up automation, and lead nurturing
- Excellent problem-solving and debugging skills
- Comfortable working directly with clients in a fast-paced startup environment
- Strong English communication skills
- Ability to manage multiple projects and adapt quickly to changing priorities
- Experience building AI voice agents or AI employees
- Familiarity with OpenAI APIs, conversational AI platforms, or large language model (LLM) workflows
- Understanding of sales psychology and crafting high-converting sales scripts
- Previous startup experience
- Basic scripting or coding skills (JavaScript, Python, etc.)

Preferred Qualifications and Benefits

- Fully remote work environment, allowing you to work from anywhere while collaborating with international teams
- Opportunities for career growth within SaaS, MarTech, and B2B service companies
- Access to a peer community of high-performing sales professionals
- Ongoing support and guidance from Huzzle before and after placement
- Tailored compensation packages based on client and candidate preferences, ensuring alignment with your career goals

This role offers a unique chance to be part of an innovative AI startup and make a tangible impact on how businesses automate and scale their sales and customer engagement processes.