This role supports the Compliance Management team, including the Head of CIBG Compliance and the Squad Lead, in managing day-to-day KYC and name screening referrals. The primary focus is to ensure adherence to the Bank’s KYC standards and regulatory requirements, particularly by reviewing high-risk KYC cases within agreed service level agreements. The position acts as a key liaison with the Compliance Assurance Unit and Internal Audit to facilitate independent testing and audit engagements, while coordinating corrective actions for any critical errors identified. Maintaining up-to-date knowledge of UAE regulatory frameworks and bank compliance policies is essential to guide interactions with internal stakeholders. Additionally, the role provides technical guidance, coaching, and quality assurance oversight to Compliance Officers and Analysts, supports business divisions in achieving their goals through compliant solutions, and acts as a backup for the Squad Lead to ensure continuity of operations.
Key Responsibilities
- Support daily handling and review of KYC and name screening referrals, ensuring compliance with regulatory and internal standards.
- Serve as the primary contact for Compliance Assurance and Internal Audit teams, facilitating audit processes and addressing findings.
- Maintain current knowledge of UAE regulations, bank policies, and emerging legal requirements to inform compliance activities.
- Provide technical guidance and coaching to Compliance Officers and Analysts, including reviewing complex cases and identifying training needs.
- Assist the Squad Lead in business scrums to deliver compliant solutions and improve operational efficiency.
- Act as delegated backup for the Squad Lead during absences, managing case allocation, escalation, stakeholder engagement, and SLA adherence.
- Support the Head of CIBG Compliance in preparing management reports and expediting operational risk activities such as RCSA, Business Continuity, and Disaster Recovery Planning.
- Champion LEAN initiatives within CIBG Compliance, ensuring alignment with LEAN Sustain requirements during periodic meetings.
- Oversee timely review and updates of Standard Operating Procedures (SOPs) to reflect regulatory or policy changes, coordinating approvals with management.
- Maintain strong working relationships with business management, departmental managers, and other officers while upholding independence and professionalism.
- Represent CIBG Compliance in ad hoc projects and regulatory investigations as assigned.
- Ensure satisfactory outcomes in internal audits related to the role’s responsibilities.
Required Qualifications
- Bachelor’s degree with 5 to 10 years of experience in corporate banking compliance.
- Strong knowledge of local regulatory rules and legislation, including UAE Central Bank regulations, and international compliance requirements such as FATCA and CRS.
- Proficiency in spoken and written English, with strong computer literacy.
- Good presentation and communication skills.
- Demonstrated ability to apply a logical, risk-based approach to problem-solving.
- Sound decision-making capabilities with the ability to interpret and implement regulatory requirements effectively.
The role operates in a complex, multi-jurisdictional regulatory environment, requiring familiarity with banking laws, internal policies, and procedures. It demands analytical thinking and sound judgment to balance business objectives with risk and compliance considerations. The position reports directly to the Head of CIBG Compliance, with a dotted reporting line to the Squad Lead, whose guidance is critical for performance evaluation.