Posted Mar 22, 2019
We are looking for call center agents to work for a USA based company. The job positions are based in Lahore.
We are looking for candidates who are fluent in English Language and have an excellent command on the language & resourcing. Candidate must have the experience of working in call center/s. Our shift starts at 8pm till 5am (Monday to Friday) and Saturday is a half day
This is a fantastic opportunity to join an international recruitment firm and add value .This opportunity is open for Males & females, equally. Excellent working atmosphere for females.
Job title: Call Center Representativ
Salary: 30,000 to 60,000 PKR + Commission depending on experience
Excellent command of written and spoken English.
- Minimum 1-year call centre experience (USA campaigns)
- Spoken English must be in the USA(or other Western) accent
- Must enjoy talking to people (via phone), as this role is all about people!
- A true professional with a positive attitude.
- Able to work honestly and ethically.
- Must be able to work in a fast past and dynamic work environment.
- Very well organised and reliable.
- A Team player.
- An excellent communicator.
- The ability to persuade and influence without being pushy or aggressive.
- Excellent customer service skills.
- ITliterate with good knowledge of Computer.
- Search capabilities with basic knowledge in using Google operators. Researching viral and competitor content relevant to our niche and websites
- Experience in writing versatile pieces of content encompassing blogs, website content, technical pieces, research papers, guides and promotional emails/ads etc.
- Capability to understand technologies related to cable, and tv and internet write up helpful content
- Writing content optimized for Search Engine/Social Media and suitable to different publishing platforms
- Ability to adapt writing style in accordance with the publishing platforms and tweak content until approvedThorugh knowledge of content marketing strategies, user funnels, personas etc.
- Keyword research capabilities on Google Keyword Planners, Moz, Sem Rush
- The incumbent should have the ability to liaise with team members and work his/her way through the different level of approvals
- The quest for knowledge and urgency to learn new marketing techniques and technologies is a must
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