This position involves making outbound calls to independent self-storage facility owners and key decision-makers, following up on mailed catalogs to secure sales over the phone. The sales representative will employ a consultative selling approach, emphasizing the superior price and quality of the client’s disc lock and cylinder lock products compared to the market-leading competitor, Chateau Products. The goal is to win new accounts by effectively communicating the product advantages and closing sales directly or arranging follow-up meetings with interested prospects.
Key Responsibilities
- Initiate outbound calls to independent self-storage facilities within 3-5 business days after sending a catalog or insert.
- Qualify prospects by gathering information such as unit count, current lock supplier, and pricing details.
- Educate potential customers on the client’s product line and highlight pricing benefits relative to Chateau Products.
- Close sales during calls or convert warm leads into scheduled follow-up appointments.
- Accurately document all call outcomes, facility information, and objections in the CRM system.
- Promptly send follow-up emails, catalogs, and quotes after each interaction.
- Consistently meet daily and weekly targets for call volume, conversations, and sales conversions.
- Participate actively in ongoing training sessions focused on product knowledge and objection handling, including role-playing exercises.
Required Qualifications
- Proficiency in English at a C1 level (advanced/fluent), as all communication and interviews will be conducted in English.
- Minimum of 1 year of experience in outbound sales, telesales, or cold calling.
- Proven ability to close sales over the phone, not just schedule appointments.
- Comfort and skill in handling objections and negotiating on price.
- Basic proficiency with CRM systems and data entry tools.
Preferred Qualifications
- Experience in B2B outbound sales rather than consumer or retail sales.
- Background in selling to price-sensitive small businesses or independent operators.
- Familiarity with industries such as self-storage, industrial supply, hardware, or facilities/property management.
- Demonstrated track record of meeting or exceeding sales quotas, supported by quantifiable metrics on the resume.
Experience
- At least 1 year of B2B sales experience (required).
- At least 1 year of cold calling experience (required).
- At least 1 year of CRM usage experience (required).
Work Location
This role requires in-person attendance at the designated workplace.