Obah Global is a technology-driven company specializing in customer support solutions tailored to meet the evolving needs of growing businesses. By focusing on affordability, reliability, and cultural alignment, the company helps clients transform their customer support into a competitive advantage. The team works closely with organizations to enhance customer experience and drive measurable success through optimized support operations.
Key Responsibilities
- Identify and qualify potential business leads to expand Obah Global’s client base.
- Conduct compelling sales presentations and product demonstrations to showcase tailored customer support solutions.
- Manage the entire sales cycle, from initial outreach through negotiation and contract closure.
- Build and maintain strong, long-term relationships with key decision-makers and stakeholders.
- Understand client needs deeply to propose customized solutions that align with their customer support objectives.
- Collaborate with internal teams to ensure seamless client onboarding and accurate communication of product information.
- Follow up on client feedback to support account growth and satisfaction.
- Regularly report on sales activities, pipeline status, and market insights to inform and refine sales strategies.
Required Qualifications
- Excellent communication skills, both verbal and written, with the ability to engage business clients effectively.
- Proven customer service skills that demonstrate an understanding of client needs and the ability to nurture long-term relationships.
- Demonstrated success in B2B sales environments, with a consistent record of meeting or exceeding sales targets.
- Familiarity with insurance or service-based solutions is advantageous for understanding client industries.
- Experience in training clients or internal teams on products or services to facilitate effective adoption.
- Ability to work full-time on-site in Lahore and collaborate effectively with cross-functional teams.
- Strong negotiation, presentation, and problem-solving skills.
- Proficiency in using CRM tools and basic sales analytics to manage sales pipelines efficiently.
- Relevant diploma or degree in Business, Marketing, or a related field is preferred.
Preferred Qualifications and Benefits
- Prior experience in customer support, outsourcing, or tech-enabled services is considered an advantage.
This role offers an opportunity to contribute to a dynamic company focused on delivering innovative customer support solutions while developing a rewarding career in B2B sales within a collaborative and growth-oriented environment.