B2B Sales Executive

RTC Distribution Ltd is seeking a motivated and commercially driven B2B Sales Executive to join their expanding wholesale and distribution team in a remote capacity. This role focuses on developing new business, managing existing B2B customer accounts, and increasing wholesale sales across a portfolio of fragrance brands. The successful candidate will spend much of their time communicating with customers via telephone, email, and WhatsApp, building strong relationships, generating orders, and identifying opportunities to grow accounts. Collaboration with internal sales, operations, and warehouse teams is essential to ensure a high level of customer service from enquiry through to order fulfilment. The ideal candidate will be confident on the phone, target-driven, and skilled at nurturing long-term B2B relationships.

Key Responsibilities

- Manage and develop a portfolio of existing B2B customer accounts.
- Proactively contact customers to generate repeat business and increase sales through calls, emails, and in-person interactions.
- Identify and approach new potential wholesale customers.
- Generate new business primarily via telephone, email, WhatsApp, and other B2B sales channels.
- Build strong, long-term relationships with retailers, wholesalers, and other business customers.
- Present and promote fragrance brands, new launches, and product ranges.
- Understand customer requirements and recommend suitable products.
- Follow up on sales enquiries, leads, quotations, and potential orders.
- Work towards individual and departmental sales targets.
- Identify opportunities to increase customer spend through upselling, cross-selling, and introducing new products.
- Reactivate dormant and inactive customer accounts.
- Prepare quotations and sales orders accurately using the company’s ERP system.
- Keep customers informed about new launches, stock availability, promotions, and sales opportunities.
- Maintain accurate records of customer communication, sales activity, and opportunities.
- Develop a strong understanding of the brands, products, pricing, and fragrance market.
- Support new product launches by introducing and selling new ranges.
- Monitor customer buying patterns to identify growth opportunities.
- Collaborate with operations and warehouse teams to ensure efficient order processing.
- Assist in resolving customer queries and order-related issues.
- Provide regular updates to management on sales activity, customer feedback, and market opportunities.
- Attend trade shows, exhibitions, or customer meetings as required.

Required Qualifications

- Confident and comfortable making outbound sales calls.
- Sales-focused with a strong motivation to achieve targets and grow accounts.
- Proactive in approaching new customers and building professional relationships.
- Commercially aware with a good understanding of pricing and customer needs.
- Highly organised with strong attention to detail.
- Effective communication skills via telephone, email, and WhatsApp.
- Ability to manage multiple customer accounts and sales opportunities simultaneously.
- Comfortable working in a fast-paced environment.
- Proficient in using computers, email, and Microsoft Excel.
- Willingness to learn and work with CRM, ERP, and order management systems.
- Self-motivated with a strong sense of ownership over customer accounts.
- A reliable team player with a professional and customer-focused attitude.

Preferred Qualifications and Benefits

Previous experience in B2B sales, telesales, wholesale, distribution, account management, or business development is advantageous. Experience within the fragrance, beauty, cosmetics, or retail sectors is particularly beneficial. Familiarity with Odoo or other ERP/CRM systems is a plus, although training will be provided.

This is a full-time, permanent position offering the chance to join a growing fragrance distribution business with an expanding portfolio of brands. The role provides varied responsibilities in both account management and new business development, alongside training and development opportunities. There is also the potential to attend relevant trade shows and industry events and to progress as the B2B department grows.

Preferred experience: Minimum of 2 years in B2B sales.