We are looking for an experienced B2B Sales Manager or Business Development professional based in Karachi to lead client acquisition efforts within the Call Center and BPO industry. The primary focus of this role is to expand the customer base for our AI Calling solution, iGents, which is already deployed at scale with over 16,000 units across Pakistan. The ideal candidate will have strong industry connections and the ability to convert these relationships into paying customers, with a particular emphasis on Call Center clients.
Key Responsibilities
- Identify and acquire new Call Center and BPO clients both in Karachi and across Pakistan.
- Utilize existing industry contacts and networks to generate new business opportunities.
- Build and nurture relationships with key decision-makers such as Call Center owners, CEOs, Operations Managers, and Campaign Managers.
- Present and demonstrate the iGents AI Calling solution to potential clients, clearly articulating its benefits.
- Assess client requirements and recommend suitable iGents subscription plans.
- Manage the full sales cycle from prospecting to closing deals, converting leads into paying customers.
- Conduct sales meetings, product presentations, and live demonstrations to engage prospects.
- Negotiate commercial terms effectively to close sales successfully.
- Maintain a healthy sales pipeline with consistent follow-ups and progress tracking.
- Identify opportunities to upsell and increase iGents deployment within existing client accounts.
- Introduce and sell additional solutions, including our Data Management Software, where applicable.
- Consistently meet or exceed monthly and quarterly sales targets and new client acquisition goals.
Required Qualifications
- At least 5 years of experience in B2B Sales, Business Development, or Call Center Sales.
- Strong understanding of the Call Center and BPO industry landscape.
- Established network and connections within the Call Center industry.
- Proven track record of generating leads and closing B2B deals successfully.
- Excellent communication, negotiation, and presentation skills.
- Ability to conduct product demonstrations and lead business meetings confidently.
- Self-motivated, target-driven, and commercially focused mindset.
Preferred Qualifications and Additional Information
- Experience working with Medicare campaigns is highly preferred.
- Background in selling SaaS, software, AI, or technology solutions is an advantage.
- In-depth knowledge of the Call Center industry in Karachi and familiarity with campaign types such as Medicare will be beneficial.
- This role requires working onsite at the Karachi office.
If you have the relevant industry network, strong sales expertise, and the motivation to drive new client acquisition, we invite you to apply and become part of our expanding team.