Customer Service Officer

Babynest Pakistan Unverified

Karachi , Pakistan

Posted Dec 01, 2020 237 views

PKR. 20,000 - 25,000/Month

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Job Description

Baby Nest Boutique is looking for a highly motivated, detail-oriented, and energetic Customer Service Representative to manage customer queries and complaints.

You will also be asked to place orders, do confirmation calls, and escalate complaints across a number of communication channels.

Key Responsibilities:

  •  Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  •  Responding promptly to customer inquiries.
  •  Acknowledging and resolving customer complaints.
  •  Processing orders, forms, applications, and requests.
  •  Providing feedback on the efficiency of the customer service process.
  •  Ensure customer satisfaction and provide professional customer support.
  •  Answer calls professionally to provide information about products and services, take/cancel orders. Or obtain details of complaints.

Job Details

Job Channel:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jan 02, 2021
Posting Date:
Dec 01, 2020
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Babynest Pakistan

Retail · 11-50 employees - Karachi

Pakistan's Largest Baby Online Store. At Baby Nest Boutique we focus on providing everything for mummies to be and their new arrivals. We sell an elite range of the highest quality baby products including clothes, furniture, and essentials, hand-picked from around the globe. We see the world from a ...Read More

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