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Taxi Operator / Dispatcher - Inbound

Bats Cabs (UK) Unverified

Rawalpindi , Pakistan

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Posted May 26, 2024 411 views Report Job

PKR. 60,000 - 100,000/Month

  • Your role as Taxi Controller (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings.
  • You will also be handling the following task in particular:Airport and Local Bookings 
  • Payment over the Phone. 
  • Escalating the complaint to the relevant Department. Handling Driver Queries/ Grievances.
  • Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.
  • The focus should always be on quality,Pickup and Drop-off should always be accurate to maintain High-Quality standards.
  • This role required excellent speaking and listening skills.
  • Candidates with the working knowledge of Cordic are preferred but fresh applicants can also apply. 

Skills

UK Mini Cab Operations Fluent in English iCabbi Cordic

Job Details

Industry:
BPO
Functional Area:
Client Services & Customer Support
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Contract
Job Location:
Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jun 27, 2024
Posting Date:
May 26, 2024

Bats Cabs (UK)

BPO · 1-10 employees - Rawalpindi
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