International Call Centre Sales Agent – High Commission

Best Media Service is seeking a motivated International Call Centre Sales Agent to join the sales team. The ideal candidate brings at least three years of experience in outbound B2B sales, preferably with expertise in the printing and packaging industry. This role focuses on building strong client relationships through outbound calling, lead qualification, and effective objection handling, targeting customers in the US and UK markets. The primary goal is to boost revenue by generating repeat orders, upselling, and cross-selling custom packaging products, ensuring customer satisfaction and retention. The position does not involve managing a team but requires an independent, results-driven approach to consistently meet and exceed sales targets. This role demands strong skills in customer relationship management, lead scoring, and time management. Candidates must demonstrate the ability to negotiate effectively and resolve customer concerns professionally while maintaining profit margins. Working closely with existing customers, the agent will reinforce long-term business partnerships, enhance customer loyalty, and maximize recurring revenue through strategic sales efforts and excellent service delivery.
Responsibilities

Conduct outbound calls to prospective and existing clients primarily in the US and UK markets to promote and sell custom packaging products.
Qualify leads using defined criteria and prioritize them based on lead scoring techniques to maximize sales efficiency.
Handle customer objections professionally by applying effective objection handling techniques to overcome resistance and close sales.
Maintain detailed records of customer interactions and sales activities using customer relationship management systems.
Generate repeat orders by building strong, long-lasting relationships and understanding customer needs in the printing and packaging industry.
Negotiate pricing, terms, and delivery schedules effectively to meet both customer expectations and company profit margins.
Achieve and exceed monthly and quarterly sales targets through consistent upselling and cross-selling strategies.
Resolve customer concerns and issues promptly to ensure high levels of customer satisfaction and retention.
Collaborate with internal teams to align product offerings with market demands and customer feedback.
Manage time efficiently to optimize outbound calling schedules and follow-up activities, maximizing sales productivity.