Sales Executive – International B2B Call Centre

Best Media Service is seeking a motivated Sales Executive with at least three years of experience in outbound B2B sales to join their international call centre team. In this role, you will focus on reactivating inactive and lost customers by making outbound calls to generate repeat orders and strengthen long-term business relationships. Your objective is to maximize customer retention and increase revenue by effectively upselling and cross-selling custom packaging products, with a strong emphasis on clients in the US and UK markets. Experience within the printing and packaging industry is highly preferred, as is proven expertise in lead generation, negotiation, and objection handling. As a Sales Executive, you will work independently without direct team management responsibilities, utilizing your negotiation skills and product knowledge to meet and exceed sales targets. You will be instrumental in ensuring customer satisfaction by promptly resolving concerns and maintaining healthy profit margins throughout the sales process. Your proficiency with CRM software and cold calling techniques will enable you to capture opportunities and convert prospects into loyal clients, contributing to the ongoing success of Best Media Service's B2B sales strategy.
Responsibilities

Conduct outbound calls to reactivate inactive and lost customers within the printing and packaging sectors.
Generate new leads and nurture existing client relationships to encourage repeat orders and enhance customer loyalty.
Present and explain custom packaging products tailored to US and UK market requirements, addressing customer needs and queries effectively.
Use CRM software to track sales activities, document interactions, and maintain accurate customer information.
Negotiate pricing, terms, and conditions to close deals that align with company profit margins and sales targets.
Handle customer objections professionally to overcome barriers and facilitate successful sales conversions.
Upsell and cross-sell complementary products to increase order value and overall revenue.
Collaborate with internal teams to ensure timely order fulfillment and resolve customer issues swiftly.
Monitor market trends and competitor activities to adjust sales tactics and identify new business opportunities.
Achieve or surpass individual sales targets consistently to contribute to the organizations growth objectives.