Posted Jun 30, 2026 205 views
Bestax seeks a dedicated Call Center Representative to engage directly with customers and potential clients, primarily focusing on the US trucking industry. This role requires a confident and highly motivated individual who can effectively perform cold calls, deliver strong sales pitches, and close deals while working night shifts aligned with US time zones. The ideal candidate possesses excellent spoken and written English communication skills and has experience in sales or call center environments. Familiarity with truck dispatch sales and knowledge of the US trucking sector are advantageous. The role does not involve managing a team but requires strong negotiation capabilities and relationship-building skills to drive sales and maintain client satisfaction.
The Call Center Representative takes ownership of outreach activities, proactively generating leads and converting prospects into customers. Highly incentivized by commission-based rewards, this role demands persistence, confidence, and the ability to thrive under performance-driven conditions. The position emphasizes working during night shifts based in Lahore to synchronize with the US market. Success in this role hinges on effective communication, product knowledge, and the ability to handle objections and close sales transactions efficiently, contributing positively to the companys growth targets.
Responsibilities
- Perform outbound cold calls to potential clients, particularly within the US trucking industry, to generate sales leads and close deals.
- Maintain excellent verbal and written communication to clearly articulate product benefits and handle customer inquiries.
- Build and maintain strong relationships with clients to encourage repeat business and referrals.
- Achieve and exceed sales targets and commission goals through proactive sales efforts and effective negotiation.
- Work flexible night shifts that align with US business hours, ensuring timely communication with clients and prospects.
- Keep accurate records of calls, leads, and sales activities within the customer relationship management system.
- Collaborate with team members and management to develop sales strategies and improve call quality and effectiveness.
- Continuously update knowledge of the US trucking industry, market trends, and product offerings to better serve clients.
- Manage objections and rejections professionally while maintaining high motivation and enthusiasm.
- Adhere to company policies and ethical standards during all customer interactions to uphold Bestaxs reputation.
Skills
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