• Support of end-users for hardware or software issues
  • Responsible as tier 1 and 2 escalation path for the service desk for the following: Servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software, and software deployment, security updates, and patches
  • Responsible for solving hardware and software issues
  • Responsible for installing, configurating, and maintaining the reliable operation of computer systems, network servers, and virtualization while adhering to network and system security standards.
  • Responsible for data security (antivirus, antispam, firewall) and compliance with data security standards (GDPR)
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
  • Analyze and isolate hardware and software issues/errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
  • Monitor networks to ensure security, stability, and availability to specific users.
  • Evaluate and modify the systems performance.
  • Maintain the integrity of the network, server deployment, and security while ensuring network connectivity throughout the LAN/WAN infrastructure.
  • Assist Network Engineering with designing and deploying networks and software installations.
  • Assign configuration of authentication and authorization of directory services.
  • Assist with maintaining network facilities
  • Asset management and planning for IT hardware and software
  • Responsible for our development and customer production cloud environments (Azure)
  • Assist in FACTON on-premise software installations when integrating into customers IT infrastructure

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
Computer Science
Career Level:
Experienced Professional
Experience:
5 Years - 10 Years
Apply Before:
Nov 12, 2021
Posting Date:
Oct 12, 2021

Bilal Associates

Distribution and Logistics · 11-50 employees - Karachi

pBilal Associates/p

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