Billing Executive

This role involves handling customer calls and providing assistance with billing-related queries. The candidate will be responsible for maintaining and strengthening long-term relationships with corporate clients, while also identifying opportunities to enhance business partnerships. Collaboration with various departments within the organization is essential to ensure timely resolution of customer issues. Additionally, there is an opportunity for career growth as executives from the billing department may be considered for transfers to other areas such as Internal Audit, Accounts, Revenue, and Supply Chain Management based on merit.

Key Responsibilities:
- Manage inbound calls and assist customers with billing inquiries.
- Build and maintain strong, long-lasting relationships with corporate clients to foster business growth.
- Coordinate effectively with internal departments to resolve customer concerns promptly.
- Support manpower requirements across departments like Internal Audit, Accounts, Revenue, and SCM by facilitating merit-based transfers from the billing team.

Required Qualifications:
- Bachelor’s degree in Accounting & Finance, Business Administration, MBA in Finance, or a related discipline.
- Fresh graduates are encouraged to apply.
- Strong communication and interpersonal skills to engage professionally with customers and internal stakeholders.
- Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint.
- High attention to detail with the ability to maintain accurate data records.

Preferred Qualifications and Benefits:
Candidates will benefit from working in a challenging and dynamic environment that promotes an open-door policy, respect, dignity, and protection for all employees. The organization invests in training, mentoring, and coaching to develop both soft and hard skills, preparing employees for future leadership roles. There are opportunities to represent the company in external forums such as university lectures and advisory boards. Exceptional performers who demonstrate innovative thinking and effective implementation are recognized and rewarded generously.

Hiring Procedure:
The selection process includes CV shortlisting, an initial interview, followed by IQ and personality assessment tests. Successful candidates will proceed to a final interview and medical screening before joining.

This position offers a valuable opportunity for individuals seeking to start or advance their careers in a supportive and growth-oriented company.