Billing Officer/ Assistant

We are seeking a detail-oriented and experienced professional with 2 to 4 years of expertise in hospital billing to join our team. The ideal candidate will have a strong understanding of hospital billing procedures and mechanisms, excellent communication skills, and the ability to manage multiple tasks efficiently. This role involves close coordination with corporate clients, internal departments, and patients to ensure accurate and timely billing processes while maintaining confidentiality and compliance with hospital policies.

Key Responsibilities:
- Coordinate with corporate clients regarding IPD receivables, reimbursement documentation, outstanding statements, and payment recovery.
- Ensure timely preparation and dispatch of patient documentation with all necessary supporting documents.
- Review and follow up on company receivables, maintaining accurate records of recovery status.
- Handle payment acknowledgements, including cheque and online payment records, along with related documentation.
- Review private and company final bills to ensure discharge billing requirements are completed promptly.
- Facilitate IPD payable and refund processes by working closely with the Accounts Department.
- Maintain and review billing-related files, records, and confidential documentation with accuracy.
- Update billing transactions and records in hospital software in a timely and precise manner.
- Identify billing discrepancies and coordinate with relevant departments for prompt resolution.
- Assist the Assistant Manager Billing in implementing and enhancing billing SOPs, processes, and systems.
- Guide and support junior billing staff in daily billing activities and patient handling.
- Prepare and share outstanding and recovery reports, providing updates to management as needed.
- Maintain professional relationships with patients, attendants, corporate clients, consultants, and internal teams.
- Ensure patient and departmental confidentiality while complying with hospital policies and legal requirements.
- Perform any additional billing-related duties assigned by management.
- Demonstrate strong coordination and team-handling skills to support the billing department effectively.

Required Qualifications:
- Bachelor’s degree or equivalent graduation.
- 2 to 4 years of relevant experience in hospital billing.
- Strong knowledge of hospital billing procedures and mechanisms.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and hospital billing software.
- Ability to work under pressure and manage multiple tasks efficiently.

Work Location:
This position requires in-person attendance at the hospital facility.

This role offers an excellent opportunity for candidates looking to advance their career in hospital billing by contributing to a dynamic team focused on accuracy, compliance, and client satisfaction.