Billing Officer Cum Cashier Male / Female (Hospital) Full Time

Position Title: Billing Officer Cum Cashier (Male) – Full Time
Department: Accounts / Finance / Front Desk Billing
Reports To: HR Department / Accounts Manager / Hospital Administrator
Job Type: Full-time, Contract (12 months)
Working Hours: 12 hours per day (Day & Regular Night shifts), 6 days a week
Salary Range: Rs. 30,000 – 35,000 per month
Work Location: On-site at My City Hospital

My City Hospital is a trust-based, multi-specialty healthcare facility committed to providing comprehensive medical services under one roof with a focus on quality patient care. The Billing Officer Cum Cashier plays a vital role in managing patient billing, cash collection, receipt issuance, insurance coordination, and daily cash reconciliation. This position ensures accurate financial record-keeping and smooth billing operations while delivering excellent service to patients and supporting hospital administration.

Key Responsibilities

Billing Responsibilities:
- Prepare and generate patient bills for OPD, IPD, emergency, laboratory, radiology, pharmacy, and medical procedures.
- Verify doctors’ charges, investigations, medicines, and services before finalizing bills.
- Accurately enter patient charges into the hospital management system.
- Coordinate billing matters with nursing stations, pharmacy, laboratory, and consultants.
- Manage discharge billing and ensure timely clearance of patient accounts.
- Process billing for insurance, corporate, and panel patients as per agreed terms.
- Maintain proper billing records and documentation.
- Address and resolve billing discrepancies and patient queries professionally.

Cashier Responsibilities:
- Receive payments via cash, credit/debit cards, bank transfers, and online methods.
- Issue official receipts for all transactions.
- Maintain daily cash book and payment records.
- Balance cash drawer and reconcile daily collections with system reports.
- Deposit cash following hospital finance procedures.
- Ensure safe handling of cash and maintain confidentiality of financial information.
- Report any cash shortages, excesses, or suspicious transactions immediately.

Administrative Responsibilities:
- Maintain confidentiality of patient and financial information at all times.
- Assist in preparing monthly revenue reports and support audit requirements.
- Ensure compliance with hospital financial policies and standard operating procedures.
- Coordinate with the accounts department for record submission and reconciliation.
- Exhibit professional behavior when interacting with patients, attendants, consultants, and staff.

Required Qualifications
- Intermediate or Bachelor’s degree in Commerce, Accounting, Finance, or a related field is preferred.
- Diploma or certification in Accounts or Billing will be considered an advantage.

Experience
- 1 to 3 years of experience in hospital billing, cashiering, or healthcare accounts is preferred.
- Experience with Hospital Management Software (HMS) is desirable.

Required Skills
- Strong knowledge of billing and cash handling procedures.
- Basic accounting and bookkeeping skills.
- Proficiency in computer applications, especially MS Excel and billing software.
- Excellent communication and interpersonal skills.
- High attention to detail and accuracy.
- Ability to work under pressure and adapt to rotational shifts if required.

Working Conditions
- The role is hospital-based and may require working in rotational shifts, including weekends and emergency duty coverage.

Performance Indicators
- Accuracy in billing and cash handling processes.
- Timely processing of patient discharges.
- Proper daily cash reconciliation.
- Effective handling of patient satisfaction and complaint resolution.
- Compliance with financial and hospital policies.

Additional Information
Candidates residing nearby the hospital location will be given preference.

---

This role offers an opportunity to contribute to a reputable healthcare institution while developing expertise in hospital billing and finance operations. The position demands dedication, accuracy, and strong interpersonal skills to ensure seamless patient service and financial management.