Billing Officer (Evening Shift)

The role involves managing the entire hospital billing process, including creating and issuing invoices to patients and coordinators. This includes accurately calculating charges, assigning appropriate billing codes available at the clinic, and ensuring that patient claims are processed and paid in a timely manner. The individual will also be responsible for monitoring unpaid claims and following up until resolution.

Key Responsibilities

- Review patient bills to ensure accuracy and completeness, obtaining any missing information as needed.
- Prepare, review, and submit claims using billing software, handling both electronic and paper claim processing.
- Manage patient admission and discharge procedures in accordance with hospital policies.
- Follow up on unpaid claims within the standard billing cycle timeframe to ensure timely payment.
- Establish patient payment plans and manage collection accounts effectively.
- Maintain accurate patient and invoice records by entering and adjusting data as required.
- Participate in regular audits, reviews, and reconciliations of billing data to validate management reporting and Key Performance Indicators (KPIs).
- Build and maintain strong relationships with consultants and their external billing agencies to facilitate smooth billing operations.
- Handle billing for private patients and corporate clients, including the addition of new insurance panels.
- Approve corporate patient billing requests on call as necessary.
- Monitor daily outstanding payments for both private and corporate patients.
- Communicate with panel patients to guide them through policies and procedures related to their billing.
- Perform any additional tasks assigned by supervisors or management.

Required Qualifications

- Minimum of a graduate degree.
- 2 to 3 years of experience in hospital billing or a related healthcare billing environment.

Preferred Qualifications and Benefits

- This is a full-time, in-person position requiring strong attention to detail and excellent communication skills.
- Experience with billing software and electronic claim submission is essential.
- Ability to work collaboratively with multiple stakeholders including patients, consultants, and external agencies.

This position offers an opportunity to play a critical role in the financial operations of a healthcare facility, ensuring accurate billing and timely reimbursement while maintaining excellent patient service standards.