Develop trust relationships with a set of major clients-Key Accounts.
Expand the relationships with existing customers by continuous Improvements.
Ensure the products and services are delivered to customers in a timely manner.
Serve as the link of communication between key customers and the Company.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Play an integral part in generating new sales that will turn into long-lasting relationships.
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Add on New Key Accounts Chains (Like Pharmacy, E-Commerce Portals, CSD, IMT /LMT)