Posted Apr 12, 2022 9 views
Job Brief:
We are hiring for customer service representative to manage customer queries and complaints on calls, emails and chats.
๐๐จ๐ ๐๐๐ฌ๐๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times and providing exceptional Customer Experience
- Responding promptly to customer inquiries, complaints, and queries communicating with customers through various channels including Calls, Chats, Emails, etc.
- Acknowledging and resolving customer complaints and make necessary correspondence
- Logging the details in relevant CRM software and providing timely updates
Requirements:
- Minimum Intermediate or Bachelorโs degree
- Previous call center experience is a good asset
- Must be comfortable working in night shifts
- Good Communication skills (Verbal and Written)
Job Type:ย Full Time
๐๐จ๐ ๐ญ๐ข๐ฆ๐ข๐ง๐ ๐ฌ: Night Shift (Rotational Shifts)
Job Details
Western Fashion brand that is due to launch in Pakistan in October.
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