Please turn on your javascript Customer Service Representative Job, Karachi, blueEX - ROZEE.PK

Customer Service Representative

blueEX Verified

Karachi, Pakistan

Posted Jul 14, 2017 809 views

PKR. 10,000 - 15,000/Month

Apply For This Job

Close
or

Job Description

  • Answer calls and respond to emails 
  • Handle customer inquiries both telephonically and by email
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Enter new customer information into system
  • Update existing customer information 
  • Process orders, forms and applications
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Produce call reports
  • Contact businesses or private individuals by phone
  • Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation
  • Describe products and services
  • Respond to questions
  • identify and overcome objections
  • take the customer through the sales process
  • obtain customer information
  • obtain possible customer leads
  • maintain customer/potential customer data bases
  • follow up on initial contacts
  • complete records of telephonic interactions, orders and accounts

Job Details

Total Positions:
3 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Department:
Logistics
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Aug 14, 2017
Posting Date:
Jul 14, 2017
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

blueEX

Distribution and Logistics · 601-1000 employees - Karachi

blueEX is an innovative technology based logistics company ready to take on the increasing challenges of a growing e-commerce industry in Pakistan and abroad.

Similar Job Titles

Customer Service Representative

Blue Group Of Companies, Lahore, Pakistan
Posted Nov 22, 2017

Customer Service Representative

Flexsource International, Karachi, Pakistan
Posted Nov 21, 2017

Customer Service Representative

JSons Communications, Islamabad, Pakistan
Posted Nov 16, 2017
View All
I found a job on Rozee!
Rozee Career Talks