BPO Customer Service Executive

Theevioo Pvt. Ltd. is looking for motivated and customer-focused individuals to join our growing BPO team as Customer Service Executives. This role is ideal for confident professionals who possess excellent communication skills and can manage customer interactions effectively while delivering outstanding service. We offer a dynamic and supportive work environment with opportunities for career growth, competitive compensation, and performance-based rewards.

Key Responsibilities:
- Handle inbound and outbound customer calls with professionalism and courtesy.
- Resolve customer inquiries and issues efficiently while maintaining a positive attitude.
- Provide accurate information and support regarding products and services.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members and supervisors to achieve performance targets.
- Adapt to night shift schedules and ensure consistent attendance and punctuality.

Required Qualifications:
- Excellent command of English communication skills, both verbal and written.
- Strong interpersonal skills with the ability to handle customers tactfully.
- Demonstrated problem-solving abilities and a professional demeanor.
- Willingness and ability to work night shifts from 7:00 PM to 4:00 AM.
- Commitment to a 5-day workweek schedule.

Preferred Qualifications and Benefits:
- Previous experience in a BPO or call center environment is highly desirable.
- Competitive salary package with potential earnings up to Rs. 90,000 per month.
- Performance incentives including daily, weekly, and monthly bonuses.
- Opportunities for career advancement within the company.
- Supportive and professional workplace culture.
- Immediate hiring with limited positions available.
- Work location based in Rawalpindi, requiring in-person attendance.

If you are enthusiastic about building a career in the BPO sector and meet the qualifications outlined above, Theevioo Pvt. Ltd. invites you to apply promptly to become part of our dedicated team.