This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Mar 26, 2023 254 views
PKR. 20,000 - 35,000/Month
- Managing incoming calls and customer service inquiries
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer calls, E-mails, Text messages , Whatsapp messages
- Co-coordinating daily deliveries with production manager and send order ids to accountant for booking and invoices.
- Managing Inventory on website(s)
- Update Customers about their order status (In-process Delayed, Shipped, Delivered, Returned)
- Provide Returns/Exchange solution to customers (Update XLS sheets and dashboard)
- Co-coordinating daily deliveries with production manager.
- Identifying and assessing customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Follow-up on orders from production till delivery
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
Male
Age:
25 - 40 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Less than 1 Year - 8 Years
Apply Before:
Apr 26, 2023
Posting Date:
Mar 26, 2023
Work Environment
Supervisor’s gender:
Male
Percentage of female coworkers:
0%
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
I found a job on Rozee!
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Mona Sharif
Senior Team Lead
Konext PVT. LTD
