B.Sc Engineering (Electrical/Telecom/Computer Science)

ASK Development Private Limited

Lahore , Pakistan

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Posted 6 hours ago Report Job

We are seeking a dedicated professional for the position of ZNOC to join our team. The ideal candidate will have a background in engineering with a focus on electrical, telecom, or computer science disciplines. This role involves monitoring and managing network operations, coordinating with field teams, and ensuring timely resolution of network faults to maintain optimal service availability.

Key Responsibilities:
- Monitor power, hardware, and environmental alarms to ensure system stability.
- Coordinate with OFAN and NOD field staff for various operational tasks and fault rectifications.
- Monitor and close tickets accurately using appropriate cause codes such as MSAGs, partial outages, GPON outages, temporary issues, and hardware faults.
- Provide Level 3 support and coordinate hardware issue resolutions.
- Report and resolve partial outages promptly.
- Analyze cable cuts and implement measures to reduce their frequency.
- Complete ring configurations of MSAGs to enhance network availability.
- Manage ticketing processes with vendors, including opening and closing tickets.
- Restore cable cuts in accordance with defined KPIs and SLAs.
- Oversee fiber build-up activities for commissioning MSAGs, corporate, and carrier links.
- Generate daily, weekly, and monthly reports related to cable cuts and low power issues.

Required Qualifications:
- Bachelor of Science degree in Electrical Engineering, Telecommunications, or Computer Science.
- Minimum of 2 to 3 years of experience in core switching networks or transmission; fresh graduates with relevant knowledge may also be considered.
- Certifications such as CCNA or CCNP are mandatory.
- Strong teamwork abilities and excellent communication skills are essential.

Preferred Qualifications and Benefits:
- A bachelor’s degree is preferred to ensure a solid technical foundation.
- The position offers a monthly salary of PKR 40,700.
- Additional perks include medical insurance and an annual cash reward.
- The role requires in-person attendance at the designated work location.

This opportunity is ideal for candidates looking to grow their expertise in network operations and contribute to maintaining high network reliability and performance.