Project Manager / Design Upseller

Builder Lake seeks an experienced Project Manager / Design Upseller with a solid background in web and design sales combined with project management. The ideal candidate possesses at least two years of experience handling client projects from inception to completion while consistently achieving monthly sales between $5,000 and $8,000 or more. This role demands strong upselling and cross-selling abilities to maximize revenue opportunities and ensure client satisfaction. The professional must be adept at managing multiple projects simultaneously, maintaining clear communication with clients, especially those based in the US and Canada, to drive project success and establish lasting partnerships. This position requires a candidate who excels in closing deals and navigating client interactions with confidence and professionalism. While the role does not involve managing a team, possessing the capability to independently handle diverse tasks, prioritize responsibilities, and collaborate effectively across departments is essential. The Project Manager / Design Upseller contributes significantly to the business growth of Builder Lake by identifying client needs, recommending appropriate design solutions, and ensuring seamless project delivery within specified timelines.
Responsibilities

Manage client projects from initial consultation through to successful delivery, ensuring adherence to quality, budget, and deadlines.
Develop strong relationships with clients primarily in the US and Canadian markets to understand their design needs and business goals.
Identify opportunities for upselling and cross-selling design services to increase revenue while providing added value to clients.
Consistently achieve or exceed monthly sales targets ranging from $5,000 to $8,000 or greater.
Communicate clearly and effectively with clients to present proposals, negotiate terms, and close sales.
Coordinate with internal teams such as designers and developers to ensure project requirements are met and expectations are managed.
Prepare project plans, timelines, and progress reports to keep clients informed and engaged throughout the project lifecycle.
Address client concerns promptly and professionally to maintain high levels of client satisfaction and retention.
Maintain detailed records of sales activities, client feedback, and project data for continuous improvement.
Conduct market research to stay informed about trends in web and design services to better tailor offerings and sales approaches.
Work independently to manage time and prioritize tasks in a fast-paced sales and project management environment.