Business Analyst

TPS Worldwide is a global leader in digital payments, banking solutions, and IT infrastructure, serving banks, microfinance institutions, fintechs, XaaS companies, and non-banks across more than 30 markets. With over 30 years of industry experience and a client base exceeding 200 organizations worldwide, TPS delivers secure and scalable systems that enable real-time innovation and drive financial transformation. The company’s offerings include digital onboarding, instant payments, and intelligent financial services designed to help institutions stay competitive in a fast-evolving financial landscape. Headquartered in Pakistan and operating throughout the Middle East, South Asia, Africa, and Europe, TPS continues to expand its global footprint, powering smarter and more efficient financial infrastructures.

The Business Analyst role at TPS Worldwide is a full-time, on-site position based in Karachi. The successful candidate will work closely with various stakeholders to gather, analyze, and document business requirements related to digital payments and banking solutions. This role involves mapping and optimizing business processes, preparing detailed functional specifications, and collaborating with product, technology, and operations teams to ensure that solutions align with client expectations and regulatory standards. The Business Analyst will also conduct data-driven analyses to identify opportunities for process improvements, support project planning and implementation, and participate in the testing and validation of new features. Additionally, the role includes contributing to client presentations, delivering user training, and supporting ongoing enhancements to TPS platforms.

Key Responsibilities:
- Collaborate with stakeholders to gather and document business requirements for digital payments and banking solutions.
- Map and optimize business processes to improve efficiency and effectiveness.
- Prepare comprehensive functional specifications to guide development and implementation.
- Work closely with product, technology, and operations teams to ensure solutions meet client needs and comply with regulatory requirements.
- Conduct data-driven analysis to identify areas for improvement and innovation.
- Support project planning, execution, and delivery activities.
- Participate in testing and validation of new features to ensure quality and functionality.
- Assist in preparing client presentations and conducting user training sessions.
- Contribute to continuous platform enhancements based on user feedback and market trends.

Required Qualifications:
- Proven experience in the fintech or payments domain.
- Strong understanding of Card Management Systems (CMS) and end-to-end transaction flows.
- Knowledge of authorization, clearing, and settlement processes within payment ecosystems.
- Experience writing user stories, defining acceptance criteria, and managing product backlogs in Agile/Scrum environments.
- Familiarity with REST APIs, JSON, API documentation, and API testing methodologies.
- Hands-on experience with Jira and participation in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
- Excellent analytical, communication, and stakeholder management skills.
- Location: Karachi (on-site position).

If you are passionate about developing innovative payment solutions and thrive in a collaborative Agile environment, this role offers a great opportunity to contribute to cutting-edge financial technology projects within a globally recognized organization. TPS Worldwide values teamwork, innovation, and continuous learning, providing a dynamic workplace where your skills can make a significant impact.