Business Development Officer

Muthoot Fincorp Ltd. is seeking a motivated Business Development Executive to join their branch team. This role focuses on expanding branch business through proactive field marketing, lead generation, and customer engagement. The candidate will work closely with the Branch Manager and is responsible for driving sales, converting leads, and generating new business for Gold Loan and third-party products. The position requires a dynamic individual who can meet monthly sales targets, support interest collection, and contribute to branch catchment development activities.

Key Responsibilities:
- Increase branch business by conducting field marketing and generating leads daily.
- Convert leads into customers through effective sales calls and follow-ups.
- Generate new customer business for Gold Loan and third-party products.
- Achieve monthly sales targets consistently.
- Cross-sell and up-sell third-party and group products to existing Gold Loan customers.
- Adhere strictly to lending norms and maintain integrity in all customer transactions.
- Support the branch team in interest collection activities.
- Conduct branch catchment development initiatives to generate and convert customer leads into new accounts (NCA).
- Collaborate effectively with internal stakeholders including MFL staff, group company staff, and customers.

Required Qualifications:
- Minimum educational qualification of a Graduate. Postgraduate candidates are also welcome.
- Basic computer knowledge is mandatory, especially proficiency in MS Office applications; MS Excel skills are preferable.
- At least 1 year of field sales experience.
- Strong sales orientation with excellent communication skills in both the local language and English.
- Outgoing, confident, and results-driven with problem-solving abilities.
- Demonstrated creativity, innovation, perseverance, flexibility, and integrity.
- Ability to work effectively as a team player while being empathetic and pleasant in customer interactions.

Preferred Qualifications and Benefits:
- The role is offered on a probationary basis under grade B2 within the branch department.
- Compensation will be aligned with market standards and internal policies.
- Entitlements and assets will be provided as per company policy.
- Candidates should be adaptable to multi-tasking and complex work environments, demonstrating effective communication at various organizational levels.
- The position requires a proactive individual who can uphold organizational values and contribute positively to the team culture.
- Career progression opportunities are currently not specified.

This role demands a candidate who is comfortable working under the supervision of the Branch Manager and managing a small team of up to four reportees. The ideal candidate will be able to thrive in a fast-paced environment, balancing customer acquisition with compliance and operational support. If you are a motivated sales professional with a passion for business development and customer service, this opportunity at Muthoot Fincorp Ltd. offers a platform to grow and make a significant impact within the branch network.