Business Development Officer

Muthoot Fincorp Ltd. is seeking a motivated Business Development Executive to join their branch team. This role focuses on expanding branch business through proactive field marketing, lead generation, and converting prospects into customers. The candidate will work closely with the Branch Manager and be responsible for driving sales growth, cross-selling group and third-party products, and supporting branch operations including interest collection. The ideal candidate will be a confident communicator, results-driven, and capable of thriving in a dynamic, multi-tasking environment.

Key Responsibilities:
- Increase branch business by conducting field marketing activities and generating leads daily.
- Convert leads into customers through effective sales calls and follow-ups.
- Generate new customer business for Gold Loan (GL) and third-party products.
- Achieve monthly sales targets consistently.
- Cross-sell and up-sell third-party and group products to existing Gold Loan customers.
- Adhere strictly to lending norms and maintain integrity in all customer transactions.
- Support the branch in interest collection activities.
- Conduct branch catchment area development initiatives to generate and convert customer leads into new customer acquisitions (NCA).

Required Qualifications:
- Minimum educational qualification: Graduate. Post-graduation is preferred but not mandatory.
- Basic computer knowledge is essential, with proficiency in MS Office applications; MS Excel skills are preferable.
- At least 1 year of field sales experience.
- Strong sales orientation with excellent communication skills in both the local language and English.

Preferred Qualifications and Benefits:
- Candidates should demonstrate problem-solving abilities, creativity, innovation, and perseverance.
- Must be outgoing, confident, proactive, flexible, and a team player with high integrity and empathy.
- Ability to adapt to complex work environments and effectively communicate at various organizational levels is crucial.
- Compensation will be competitive and aligned with market standards and internal policies.
- Entitlements and assets will be provided as per company policy.
- The role is offered on a probationary basis with a grade level of B2 within the branch department.
- The position reports directly to the Branch Manager and involves managing a small team of up to four reportees.

This position requires a candidate who can work effectively under pressure, multitask, and embody the organizational values of Muthoot Fincorp Ltd. While there is no formal career progression outlined at this stage, the role offers valuable experience in branch business development within a reputed financial services company.

Muthoot Fincorp Ltd. values candidates who are pleasant, smart, and result-oriented, with a strong commitment to ethical business practices and customer satisfaction. If you are a motivated individual looking to grow your career in sales and business development within the financial sector, this opportunity offers a solid platform to showcase your skills and contribute to the company’s success.