This position involves making outbound calls to independent self-storage facility owners and decision-makers, following up on mailed catalogs to secure sales over the phone. The role requires a consultative sales approach, emphasizing a strong price and quality comparison against the market leader, Chateau Products, to successfully win new accounts. The representative will engage prospects, educate them on product offerings, and close sales or arrange follow-ups, all while maintaining accurate records in the CRM system.
Key Responsibilities
- Place outbound calls to independent self-storage facilities within 3-5 business days after sending a catalog or insert.
- Qualify prospects based on unit count, current lock supplier, and pricing.
- Educate potential customers on the client’s disc lock and cylinder lock product lines, highlighting pricing advantages compared to Chateau Products.
- Close sales directly over the phone or convert warm leads into scheduled follow-up appointments.
- Accurately document call outcomes, facility details, and objections in the CRM system.
- Send follow-up emails, catalogs, and quotes promptly after each call to maintain engagement.
- Meet daily and weekly targets for call volume, conversations, and sales conversions.
- Participate in ongoing training sessions focused on product knowledge and objection handling, including role-playing exercises.
Required Qualifications
- Proficiency in English at a C1 level (advanced/fluent), as all interviews and daily communication are conducted in English.
- Minimum of 1 year of experience in outbound sales, telesales, or cold calling.
- Proven ability to close sales over the phone, not just schedule appointments.
- Strong skills in objection handling and price-based negotiation.
- Basic proficiency with CRM systems and data entry tools.
Preferred Qualifications
- Experience in B2B outbound sales rather than consumer or retail sales.
- Background selling to price-sensitive small businesses or independent operators.
- Familiarity with industries such as self-storage, industrial supply, hardware, or facilities/property management.
- A documented track record of meeting or exceeding sales quotas, supported by quantifiable metrics on the resume.
Experience
- At least 1 year of B2B sales experience (required).
- Minimum of 1 year of cold calling experience (required).
- At least 1 year of CRM usage experience (required).
Work Location
This is an in-person role, requiring the representative to work onsite.
This opportunity is ideal for a motivated sales professional comfortable with consultative selling and closing deals over the phone, particularly within the self-storage or related sectors. The role offers a structured environment with clear targets and ongoing training to support success.