Business Operations Associate

We are seeking a dependable and organized Business Operations Associate to manage the daily operations of our Lahore office. This role involves a wide range of tasks, from conducting outreach and research to maintaining office facilities. The ideal candidate will be proactive and detail-oriented, ensuring smooth workflow and effective coordination across various functions.

Key Responsibilities

- Outreach: Conduct research to identify healthcare prospects, compile contact lists, send cold emails and follow-ups, and monitor responses.
- Meetings: Schedule and confirm meetings with external partners, manage calendars, take detailed notes, and follow up on action items.
- Data Entry: Accurately enter, update, and clean data and records, and prepare simple weekly reports.
- Research: Perform market, competitor, and vendor research, summarizing findings clearly for internal use.
- Ads and Posting: Create and post advertisements and job listings on relevant job boards and social media platforms, tracking engagement and responses.
- Office Management: Oversee all office-related needs including stationery, pantry and cleaning supplies, equipment and furniture maintenance, vendor and courier coordination, utility bill payments, repairs, and visitor handling.
- Administrative and Technical Support: Manage filing, document organization, and follow-ups; assist with account setups and tool configurations; perform basic IT troubleshooting; and support the team with ad hoc tasks as needed.

Required Qualifications

- 1 to 2 years of experience in operations, administration, business development support, or research roles.
- At least six months of practical experience in two or more of the following areas: cold email/outreach, meeting coordination, data entry, research, or ads posting.
- Experience within the healthcare industry is essential, preferably with exposure to the Australian healthcare market.
- Bachelor’s degree in Business Administration, Commerce, IT, or a related field is preferred.
- Strong command of written and spoken English, along with fluency in Urdu.
- Proficiency in Google Workspace or Microsoft Office, particularly Excel/Sheets and email platforms.
- Fast and accurate typing skills with keen attention to detail.
- Effective time management skills and the ability to handle multiple tasks simultaneously.
- Demonstrated ownership, discretion when handling confidential information, and a professional demeanor when interacting with external contacts.

Preferred Qualifications and Benefits

- Salary range between PKR 40,000 and 60,000 per month, commensurate with experience.
- Opportunity to work within a supportive and friendly team environment that values employee input.
- Hands-on learning experience across business development, operations, and the healthcare sector.
- Clear career progression path into larger operations or business development roles.
- Exposure to a diverse set of responsibilities that help build practical, career-ready skills.
- This is an in-person position based in Lahore.

This role offers a unique chance to contribute to a dynamic office environment while gaining valuable experience in healthcare operations and business development. If you are organized, proactive, and eager to grow your career, we encourage you to apply.