Business Support Manager

JazzCash is looking for a Business Support Manager to enhance regional sales performance through strategic planning and detailed analysis. In this role, you will support the sales team and the Regional Business Development Head - South by managing sales targets, ensuring smooth operational workflows, and delivering key business insights. You will coordinate with internal teams, verify promotional activities, and align resources with key performance indicators (KPIs) to help meet organizational objectives.

Key Responsibilities

- Set and allocate monthly sales targets in line with company goals, ensuring clear communication with the sales team and relevant stakeholders.
- Share target details with the head office and promptly address any discrepancies or updates.
- Act as the main point of contact between the sales team, regional head, and other departments to maintain seamless operations.
- Perform ad-hoc analyses to generate actionable insights that support sales growth.
- Provide daily updates on sales metrics and share KPI highlights with the head office, regional head, and managers for accurate performance tracking.
- Develop and execute regional promotional strategies and campaigns alongside the sales team, verifying promotional activities and financial disbursements.
- Oversee on-ground trade marketing and regional activations, including budgeting across retail channels, vendor management, and adherence to standard operating procedures (SOPs).
- Coordinate with distributors to ensure alignment with KPIs and efficient resource utilization.

Required Qualifications

- Bachelor’s degree in Business Administration, Finance, or a related discipline; a Master’s degree is preferred.
- 5-7 years of experience in business support or sales operations, preferably within financial services or telecommunications sectors.
- Demonstrated expertise in target setting, performance analysis, backend sales operations, and compliance management.
- Strong strategic mindset with the ability to align operational activities with broader business objectives.
- Excellent analytical and problem-solving capabilities.
- Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
- Detail-oriented and highly organized, with the ability to manage multiple tasks accurately under pressure.
- Effective communication and coordination skills to engage diverse internal and external stakeholders.

Preferred Qualifications and Benefits

JazzCash is Pakistan’s leading mobile financial services platform and a part of the JazzWorld group, serving millions with digital financial solutions including payments, savings, credit, and merchant services. Joining JazzCash means contributing to a platform that promotes financial inclusion nationwide by building innovative products and systems shaping the future of digital finance in Pakistan.

As a member of the JazzWorld group, recognized as a certified Top Employer, JazzCash maintains workplace standards aligned with global best practices. The company’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial Spirit—drive decision-making and leadership.

This position offers the opportunity to develop and scale a technology infrastructure that supports meaningful financial access for a large segment of Pakistan’s population.

Applications are welcome until 28th October 2026.

JazzCash is an equal opportunity employer committed to fostering diversity and creating an inclusive work environment for all employees.