Posted Apr 26, 2021 2 views
Are you passionate about providing the best possible customer service? Do you enjoy working within a friendly supportive environment? Are you looking for a role where there are opportunities to take on higher responsibilities and further your training?
If this sounds like you.. Our team needs you!
About the business
CabCall Experts is a call center based in Judicial Colony, providing professional call center services to clients and their customers in various parts of the United Kingdom. Established over 8 years ago, the Call Centre continues to evolve and attract new clients. Due to recent expansion in our client base, we are looking for new staff to join our team!
About the role
This is a fast-paced position with high volume call levels. You will possess the ability to use a computer, problem solve, multitask, provide excellent levels of customer service and achieve Key Performance Indicators.
As a 24 x 7 call center, we are looking for people who can be available to cover all shifts with opportunities for the right person to move into higher duties roles.
Benefits and perks
We have a friendly and supportive work environment, with ongoing training and upskilling.
Skills and experience
You must possess a friendly and professional phone manner, have basic computer skills with the ability to use email, learn an industry-specific database and multitask.
Please include a cover letter and current resume. In your cover letter please tell us to know how you match the skills and experience required in the role.
Job Duties:
- Answer incoming customer inquiries
- Record and modify customer information within the database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Job Details
CabCall Experts
Call answering & Dispatch Service
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