Call Center Agent-Female

We are seeking a dedicated female Call Center Agent to join our team at PECHS Block 2, Karachi. This role involves working the night shift and requires excellent English communication skills to effectively engage with international clients. The ideal candidate will be confident, punctual, and motivated to thrive in a target-driven environment. Fresh candidates with strong communication abilities are welcome to apply, although previous experience in call centers or customer service will be considered an advantage. The position offers a competitive salary along with company-provided transportation to ensure a smooth commute.

Key Responsibilities
- Handle inbound and outbound calls professionally, maintaining a clear and confident communication style.
- Provide excellent customer service to international clients, addressing inquiries and resolving issues efficiently.
- Meet daily and monthly targets while adhering to company policies and quality standards.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members and supervisors to improve service delivery and achieve organizational goals.

Required Qualifications
- Excellent command of English with clear and confident speaking skills.
- Ability to communicate professionally and courteously with international clients.
- Punctuality and strong motivation to work in a target-oriented environment.
- Willingness to work night shifts as per the company schedule.
- Fresh candidates with strong communication skills are encouraged to apply.

Preferred Qualifications and Benefits
- Previous experience in a call center or customer service role is a plus.
- Competitive salary package ranging from Rs35,000 to Rs40,000 per month.
- Company-provided pick-and-drop transportation facility for ease of commute.
- Professional and supportive working environment fostering growth and learning opportunities.
- Opportunity to develop skills and advance within the organization.

This is an in-person role based at our Karachi office, offering a stable work environment with opportunities for career progression. If you are enthusiastic about customer service and meet the qualifications, we encourage you to apply and become part of our dynamic team.