We are looking for a dedicated Call Center Representative to join our team on a full-time basis. This role is open to both male and female candidates who have prior experience working in a call center environment. The ideal candidate will be fluent in English, computer literate, and possess excellent communication skills. We seek a target-driven, hardworking, and punctual individual who can work evening shifts and contribute positively to our customer service operations.
Key Responsibilities:
- Handle inbound and outbound calls with professionalism and efficiency
- Consistently meet or exceed daily and monthly performance targets
- Provide accurate information and resolve customer inquiries promptly
- Maintain a positive and courteous attitude during all customer interactions
- Use computer systems to document call details and update customer information
- Collaborate effectively with team members to achieve departmental goals
Required Qualifications:
- Education level: Matriculation, Intermediate, or Graduate
- Minimum of 1 year of experience in a call center setting
- Strong command of English, both spoken and written
- Maximum age limit of 30 years
- Proficient in basic computer operations
- Availability to work evening shifts from 8:00 p.m. to 2:00 a.m.
- Target-oriented, hardworking, and punctual
Preferred Qualifications and Benefits:
- Competitive salary package comprising a basic salary plus commission, based on experience
- Monthly salary range from Rs 20,000 to Rs 50,000
- Work location requires physical presence to encourage team collaboration and support
If you meet these qualifications and are eager to grow within a dynamic call center environment, we encourage you to apply for this opportunity.