Call Center Representative

Targo Dispatch Pvt Limited is seeking Customer Service and Sales Agents to join our team, focusing on handling inbound calls from clients based in the United States. This role is ideal for individuals who are motivated to support truck drivers by assisting them in finding suitable loads, while also contributing to the company’s sales growth. The position requires strong communication skills and the ability to manage client interactions effectively. This is an in-person role offering a competitive monthly salary ranging from Rs 35,000 to Rs 60,000.

Key Responsibilities
- Manage incoming calls from U.S.-based clients, providing timely and accurate assistance.
- Support truck drivers by identifying and securing appropriate loads to maximize their efficiency.
- Develop new sales opportunities by engaging potential clients and promoting company services.
- Maintain clear and professional communication with clients and internal teams to ensure smooth operations.
- Keep detailed records of client interactions and transactions to support business objectives.

Required Qualifications
- Proven experience in customer service or sales, preferably in logistics or transportation sectors.
- Excellent verbal communication skills in English, with the ability to handle calls from international clients.
- Strong problem-solving skills and the ability to multitask in a fast-paced environment.
- Basic computer proficiency and familiarity with call management systems.
- Ability to work effectively in an office setting, adhering to company policies and schedules.

Preferred Qualifications and Benefits
- Prior experience working with truck drivers or in freight dispatch is advantageous.
- Knowledge of the U.S. transportation market and load management processes is a plus.
- Competitive salary package between Rs 35,000 and Rs 60,000 per month based on experience and performance.
- Opportunity to work in a dynamic and growing company with potential for career advancement.

This role offers a unique opportunity to be part of a team that plays a vital role in connecting truck drivers with loads while driving sales growth. Candidates who are proactive, customer-focused, and eager to contribute to a fast-moving industry are encouraged to apply. The position requires physical presence at the workplace to ensure seamless communication and coordination.