We are looking for a confident and target-driven Call Center Sales Specialist to join our Sales Department. The successful candidate will handle both inbound and outbound calls, primarily engaging with international customers, with a strong focus on the UK market. This role demands excellent communication skills and the ability to effectively convert sales opportunities, ideally within the solar energy sector. The position requires a proactive approach to customer interaction and a commitment to meeting sales targets in a fast-paced environment.
Key Responsibilities:
- Manage inbound and outbound calls to identify potential sales opportunities and convert them into confirmed sales.
- Understand customer needs and present suitable solutions, with an emphasis on solar panel products.
- Professionally handle customer inquiries, objections, and negotiations to close sales successfully.
- Follow up with interested prospects to nurture leads and ensure conversion.
- Maintain accurate and up-to-date customer and sales records using a CRM system.
- Consistently achieve and exceed daily, weekly, and monthly sales targets.
- Collaborate closely with the sales team to support overall departmental performance and revenue objectives.
Required Qualifications:
- At least 2 years of experience in sales, telesales, or inbound/outbound sales, preferably targeting the UK market.
- Excellent command of English, both spoken and written, with fluency required.
- Demonstrated ability to manage customer objections, conduct negotiations, and close sales effectively.
- Experience working with CRM systems to organize customer data and track sales activities.
- Willingness and ability to work onsite in Johar Town, Lahore, with shifts from 2 PM to 11 PM, six days a week, including a half-day on Saturday from 2 PM to 6:30 PM.
Preferred Qualifications and Benefits:
- Prior experience selling solar panels, energy solutions, or home improvement products is highly desirable.
- Familiarity with PipeDrive CRM is considered an advantage.
- Competitive salary ranging from Rs70,000 to Rs200,000 per month, based on experience and performance.
This is a full-time, on-site role based in Johar Town, Lahore. Candidates should be ready to work the specified hours and demonstrate a strong dedication to achieving sales targets in a dynamic and challenging environment.