CALL CENTRE OPERATOR

We are looking for experienced Call Centre Operators to join our team at Bahria Civic Center, Phase 4, Rawalpindi. The ideal candidates will have at least two years of relevant experience in a call centre environment and demonstrate strong communication skills. This role demands a professional and confident approach to customer interactions, along with punctuality, responsibility, and a focus on meeting targets. The position is on-site and offers a competitive monthly salary.

Key Responsibilities
- Handle incoming and outgoing customer calls in a professional manner
- Provide accurate information and resolve customer inquiries efficiently
- Maintain a courteous and professional demeanor during all interactions
- Consistently meet or exceed individual and team performance targets
- Manage customer concerns patiently, applying effective problem-solving skills
- Follow company policies and procedures to ensure high-quality service delivery

Required Qualifications
- Minimum of two years’ experience in a call centre environment
- Excellent verbal communication skills in the relevant language(s)
- Strong interpersonal skills with a confident and professional attitude
- Ability to handle multiple calls and tasks effectively under pressure
- Demonstrated punctuality, reliability, and commitment to achieving targets

Compensation and Work Details
- Monthly salary range: Rs40,000 to Rs60,000
- Work location: Bahria Civic Center, Phase 4, Rawalpindi (on-site)
- Office address: Flat 402 (4th Floor), Plaza No. 71, Phase 4, Bahria Civic Center Town, Rawalpindi

This opportunity is ideal for professionals seeking to grow their careers in a fast-paced and dynamic call centre environment. Interested candidates are encouraged to submit their CVs through the designated application platforms.