Calling Agents

This full-time, entry-level Calling Agent position is based in Lahore, Pakistan, and requires on-site attendance during the morning shift. The role involves conducting outbound market research interviews by following provided scripts and adhering to privacy protocols. Candidates will be responsible for accurately recording responses and consistently meeting call and data-quality targets. This opportunity offers a salary range of PKR 35,000 to 50,000 and is ideal for individuals with intermediate education or an equivalent qualification who are looking to start their career in a dynamic office environment.

Key Responsibilities
- Conduct outbound market research interviews according to assigned scripts.
- Adhere strictly to privacy and confidentiality protocols during all calls.
- Accurately record and document responses from interviewees.
- Meet daily and weekly targets related to call volume and data quality.
- Maintain professionalism and clear communication throughout all interactions.
- Collaborate with team members and supervisors to improve call strategies and outcomes.

Required Qualifications
- Intermediate education or an equivalent qualification is mandatory.
- Strong verbal communication skills in the local language(s) and English.
- Ability to follow detailed scripts and instructions precisely.
- Basic computer literacy for data entry and call logging.
- Attention to detail and commitment to maintaining data accuracy.
- Willingness to work on-site during the morning shift in Lahore.

Preferred Qualifications and Benefits
While no additional qualifications are explicitly required, candidates with previous experience in telecalling, customer service, or market research will find this role advantageous. The position offers a competitive salary within the stated range and provides an excellent opportunity for career growth in a structured office setting. Working on-site allows for direct supervision and immediate feedback, which can be beneficial for skill development in the early stages of a professional career.