Posted May 15, 2020 2 views
Canada Prime Marketing (Lahore Office, Gulberg)The new office launched!
Call Center Sales Agent
Rs 25,000 a month (Base Salary) + 15,000 to 35,000 Commissions
Night Shifts - Outbound Calling USA/Canada
Start: Immediately - Full-Time
Must have Atleast 1 Years Call Center Sales Experience -
Canada Prime Marketing (CPM) is a Canadian based Marketing company that opened its 4th office and first in Pakistan (Lahore).
CPM was launched in 2010 and currently ranked as Canada's-Fastest Growing company by PROFIT500 in Macleans Magazine for 2017, 2018 & 2019. It also Was featured as Canada's Top Growing Company by Globe and Mail 2019.
As our first international expansion in the Pakistan market, we are currently looking for Call Center Team.
Job Description - Call Center Sales Agent
Outbound calls, Provide general information to consumers interested in the services/products we offer and will be responsible for assisting them in completing lead over the phone and handing it over to the closing team.
You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.
Call Center Agent Job Responsibilities and Duties:
· Make Outbound calls to qualify the leads
· Sell products and place customer orders in the computer system
· Identify and escalate issues to supervisors
· Provide service information to customers
· Research, identify and resolve customer complaints using applicable software
· Process orders / Transfer orders
· Route calls to appropriate resources
· Recognize, document, and alert the management team of trends in customer calls
· Complete call logs and reports
· Other duties as assigned
· Informs clients by explaining procedures; answering questions; providing information.
· Maintains communication equipment by reporting problems.
· Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Requirements:
· Proficient in relevant computer applications
· Minimum 3 years of experience in a call center environment and Minimum of 2 years Sales experience
· Knowledge of customer service practices and principles
· English - Superior listening, verbal, and written communication skills
· Ability to handle the stressful situation appropriately
· Customer focus
· Customer service
· Attention to detail
· Professionalism
Job Type: Full-time
Base Salary
Commission & Bonus
Must have 3 Years Experience
Job Details
Canada Prime Marketing
Canada Prime Marketing (CPM) is Canadian-based marketing since 2009. CPM was awarded as Canada's Fastest-Growing Company in 2017, 2018 and 2019 by Macleans Magazine for PROFIT500 and Canada's Top Growing Company for 2019 by Globe and Mail. Canada Prime Marketing Headoffice office in Edmonton, Canada and two offices in the Greater Vancouver area (Canada). Our First international expansion in Lahore, Pakistan. CPM has the privileged of partnering with Fortune 500 companies for over a decade.
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