Candidate Follow Up Coordinator

We are seeking a Candidate Follow Up Coordinator to join our remote recruiting team. In this role, you will reconnect with candidates through friendly calls and brief messages, ensuring they stay informed about their application status and next steps. You will work closely with recruiters who provide candidate lists and interview plans, helping to confirm interest, assess basic fit, and schedule interviews. Your efforts will prevent missed opportunities and support recruiters with clear, accurate candidate notes. This position is fully remote and involves managing communications primarily by phone while working from home. The role offers a monthly base salary with additional bonus opportunities.

Key Responsibilities:
- Review candidate lists using an applicant tracking system such as Workable, prioritizing requested return calls.
- Make calls through a business phone system like JustCall, introducing yourself and explaining the purpose of the call.
- Use approved recruiter notes to describe roles, inquire about candidate interest, availability, and basic qualifications, and document responses clearly.
- Maintain regular contact with candidates at each stage, returning requested calls and following up on incomplete next steps without unnecessary repetition.
- Schedule recruiter interviews using tools like Calendly, coordinating suitable times with candidates.
- Confirm interview details and send brief reminders; follow up after missed interviews to reschedule.
- Respond to simple questions based on approved information; escalate other queries to the recruiting team lead and note outstanding issues.
- Record call outcomes, candidate answers, and next actions, sharing relevant notes with recruiters before interviews.
- Keep candidate records accurate by updating wrong numbers, duplicates, and withdrawals, while maintaining confidentiality.
- Provide daily updates to the recruiting team on call volumes, booked interviews, and pending follow-ups; flag missed interviews requiring further contact.
- Ensure quality through polite communication, accurate note-taking, prompt follow-up, and consistent daily call activity; verify bookings before confirmation.

Required Qualifications:
- Professional spoken and written English, as calls are primarily with candidates and teams in the United States.
- Access to a computer, mobile phone, stable internet connection, and reliable electricity.
- No prior recruiting experience required; experience in phone-based roles, customer service, scheduling, or administration is preferred.
- Calm, friendly phone manner with strong listening skills, allowing candidates to speak without interruption or rush.
- Basic understanding of candidate follow-up processes, recruiter interviews, and keeping candidates informed throughout.
- Willingness to learn applicant tracking, phone, and scheduling tools through guided training.
- Attention to detail in writing call notes, verifying interview dates, and aligning next steps with conversations.
- Respect for candidate privacy and discretion in sharing information only with appropriate team members.
- Ability to write concise reminders and seek assistance from the team lead when information is unclear.

Preferred Qualifications and Benefits:
- This is a fully remote position, allowing you to work from home while supporting candidates by phone.
- Structured onboarding and training on applicant tracking, phone, and scheduling tools, including practice for candidate interactions.
- Regular check-ins with the team lead to review calls, address questions, and plan next steps.
- Opportunities for growth within the team as you gain confidence in candidate follow-up and interview coordination.
- Bonus opportunities in addition to the monthly base salary.

The monthly pay range for this role is PKR 61,820 to PKR 145,650. If you are organized, communicative, and enjoy helping candidates navigate their recruitment journey, this role offers a supportive environment to develop your skills and contribute to a successful hiring process.