Care Coordinator – CCM/RPM/PCM

IPS Pakistan is seeking a dedicated Care Coordination Specialist to join its expanding healthcare team in Lahore. This role focuses on supporting US healthcare operations by improving patient care coordination through hands-on experience with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Principal Care Management (PCM) programs. The ideal candidate will have a strong background in healthcare, possess excellent communication skills, and be committed to enhancing patient outcomes through effective program management and collaboration with healthcare providers.

Key Responsibilities
- Identify, screen, and enroll eligible patients into care management programs.
- Verify insurance eligibility and conduct comprehensive patient assessments.
- Develop and assist in implementing individualized care plans in collaboration with healthcare providers.
- Manage patient engagement by conducting regular follow-ups and ensuring continuous care coordination.
- Maintain accurate patient records, including EHR/EMR documentation and reporting.
- Support billing readiness while ensuring compliance with HIPAA and CMS regulations.

Required Qualifications
- Minimum of 2 years of relevant experience in US healthcare or care management.
- Practical experience with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Principal Care Management (PCM) programs.
- Strong knowledge of patient enrollment processes, insurance eligibility verification, care plan development, and provider coordination.
- Familiarity with EHR/EMR systems and adherence to HIPAA and CMS compliance standards.
- Bachelor’s degree in a medical or healthcare-related field is mandatory.
- Excellent communication, organizational, and problem-solving skills.

Preferred Qualifications and Benefits
- Experience working in a US healthcare environment is highly valued.
- Ability to work the assigned shift from 5:30 PM to 2:30 AM.
- Competitive salary package of up to PKR 200,000, commensurate with experience.

This position offers a unique opportunity to contribute to the improvement of patient care coordination within a dynamic healthcare setting. Candidates who meet the qualifications and are passionate about healthcare management are encouraged to apply.