CarSaaf is recruiting a customer service representative, or CSR, to act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
We are looking for a CSR who is genuinely excited to help customers. One that is patient, empathetic, and passionately communicative. Problem-solving should also come naturally and you should be confident at troubleshooting and investigating if you don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities