DHL Pakistan (Private) Limited is seeking a dedicated and detail-oriented Cashier to join its Islamabad team within the DHL Express business unit. This full-time, permanent role involves managing daily cash operations and payment collections, ensuring accuracy and compliance with company policies. The successful candidate will play a vital role in supporting the financial administration and operational efficiency of the organization, contributing to DHL’s mission of providing exceptional cross-border express delivery services worldwide.
Key Responsibilities
- Manage daily cash and payment collections from couriers, ensuring accurate counting, verification, and reconciliation against system records.
- Ensure timely collection of outstanding customer payments and follow up with couriers to meet approved collection timelines.
- Receive and process payments including cash, cheques, and pay orders from internal stakeholders, maintaining accurate documentation.
- Reconcile daily collections, investigate discrepancies, and resolve payment-related issues promptly in coordination with relevant teams.
- Ensure timely handover of daily cash collections for bank deposits and forward cheques, pay orders, and payment details to the Finance department.
- Maintain accurate payment records, prepare daily collection reports, and submit required documentation to Finance on time.
- Coordinate with Operations, Finance, Commercial, Administration, and IT departments to resolve payment discrepancies and address system-related issues.
- Ensure compliance with DHL policies, standard operating procedures, cash-handling protocols, and information security requirements.
- Maintain the security and integrity of cash collections, adhering to established safety and security procedures.
- Identify opportunities to improve cash collection efficiency, reconciliation accuracy, and payment processing procedures.
Required Qualifications
- A minimum of a graduate degree, preferably in Commerce, Accounting, Finance, or a related field.
- 2 to 3 years of relevant experience in cash handling, payment processing, cashier operations, or financial administration.
- Strong numerical, analytical, and reconciliation skills with a high level of accuracy and attention to detail.
- Good understanding of cash management, payment documentation, and basic financial controls.
- Proficiency in MS Excel and Outlook, with the ability to maintain accurate records and prepare reports.
- Strong organizational and time management skills to meet strict daily deadlines.
- Effective communication and interpersonal skills for coordination with internal stakeholders.
- Demonstrated integrity, accountability, and discretion when handling financial transactions and confidential information.
- Ability to identify discrepancies, resolve routine issues, and work efficiently in a fast-paced operational environment.
This role offers the opportunity to be part of a globally recognized company that values customer-centric service and operational excellence. Joining DHL means contributing to a network that connects people and improves lives across more than 220 countries and territories. If you are committed to quality and great service, this position provides a platform to grow your career within an international team focused on innovation and customer satisfaction.