Join a globally recognized leader in cross-border express delivery, operating in over 220 countries and territories since 1969. This role offers the opportunity to be part of a dynamic team dedicated to exceptional customer service and quality, helping to connect people worldwide and improve lives. As a Certified International Specialist, you will play a crucial role in managing financial transactions and ensuring accurate cash handling within a fast-paced, customer-centric environment.
Key Responsibilities
- Manage daily cash and payment collections from couriers, ensuring accurate counting, verification, and reconciliation with system records.
- Ensure timely collection of outstanding customer payments by following up with couriers to meet approved deadlines.
- Receive and process various payment types, including cash, cheques, and pay orders, from internal stakeholders while maintaining accurate documentation.
- Reconcile daily collections, investigate discrepancies, and promptly resolve payment-related issues in collaboration with relevant teams.
- Facilitate the timely handover of daily cash collections for bank deposits and forward cheques, pay orders, and payment details to the Finance department.
- Maintain precise payment records, prepare daily collection reports, and ensure the timely submission of required documentation to Finance.
- Coordinate with Operations, Finance, Commercial, Administration, and IT departments to resolve payment discrepancies and address system-related concerns.
- Adhere strictly to company policies, standard operating procedures, cash-handling protocols, and information security requirements.
- Safeguard the security and integrity of cash collections by following established safety and security procedures.
- Identify and recommend improvements to enhance cash collection efficiency, reconciliation accuracy, and payment processing workflows.
Required Qualifications
- A minimum of a graduate degree, preferably in Commerce, Accounting, Finance, or a related discipline.
- 2 to 3 years of relevant experience in cash handling, payment processing, cashier operations, or financial administration.
- Strong numerical and analytical skills, with a keen eye for detail and accuracy in reconciliation tasks.
- Solid understanding of cash management principles, payment documentation, and basic financial controls.
- Proficiency in MS Excel and Outlook, with the ability to maintain accurate records and generate reports.
- Excellent organizational and time management skills, capable of meeting strict daily deadlines.
- Effective communication and interpersonal skills to collaborate with various internal stakeholders.
- Demonstrated integrity, accountability, and discretion when managing financial transactions and confidential information.
- Ability to identify discrepancies, resolve routine issues, and thrive in a fast-paced operational setting.
This position offers the chance to contribute to a globally respected company that values quality, service, and customer satisfaction. If you are detail-oriented, reliable, and motivated to make a difference, this role provides a rewarding environment to grow your career in financial operations within the logistics industry.