Posted Jan 09, 2019 9 views
For this role, you will be required to do the following tasks regularly:
- Managing inbound and/or outbound calls;
- Following various communication scripts when speaking to a caller
- Respondent engagement
- Identifying responses, answering questions and providing relevant responses to issues
- Building sustainable relationships with callers
- Enter, update and verify data using multiple forms, while ensuring accuracy
- Comply with data integrity and security policies
- Demonstrate ability to comply with set calling targets and deadlines
Skills
Job Details
Center for Economic Research in Pakistan (CERP)
The Center for Economic Research in Pakistan’s strategic objective is to help catalyze international quality economic research on Pakistan and inform policy and practice in the country. To achieve our goals, we facilitate theoretical and empirical research relevant to Pakistan by domestic and global academia and bring together academic findings, policy advice, and focused debate. Our work seeks to promote the use of evidence-based decision-making among actors working towards social and economic development.
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