Life tastes better with ice cream. As the world’s largest pure-play ice cream company, we proudly employ 19,000 experts and own iconic brands such as Wall’s, Cornetto, and Ben & Jerry’s, loved in 76 countries. We create memorable moments of joy through our products and are driven by a culture that values speed, simplicity, ownership, and teamwork. Embracing digital innovation and data-driven decision-making, we continuously evolve to serve consumers better and stay ahead in the industry.
The role involves providing centralized engineering support across the factory to ensure safe, reliable, compliant, and cost-effective operation of plant equipment, utilities, infrastructure, and engineering systems. You will lead initiatives to improve equipment reliability, maintenance excellence, technical standards, and engineering capabilities, driving continuous improvement across the site.
Key Responsibilities
- Maintenance & Reliability: Lead preventive and predictive maintenance programs for critical assets. Analyze equipment failures, conduct root cause analysis, and implement permanent corrective actions. Enhance equipment reliability, availability, and maintenance effectiveness. Support asset criticality assessments, maintenance strategies, and lifecycle planning. Monitor engineering KPIs and identify improvement opportunities.
- Central Engineering Support: Provide technical expertise to production and engineering teams on complex equipment and infrastructure issues. Maintain engineering standards, specifications, drawings, and documentation. Coordinate activities across mechanical, electrical, utilities, refrigeration, and infrastructure disciplines. Support troubleshooting of major or recurring technical problems.
- Utilities & Infrastructure: Ensure reliable operation and optimization of factory utilities and infrastructure. Identify opportunities to improve energy, water, and utility efficiency. Support capacity assessments and plan for future infrastructure needs based on factory demand.
- Projects & CAPEX: Develop technical scopes, specifications, cost estimates, and engineering solutions for improvement and capital expenditure projects. Participate in vendor evaluations, technical bid assessments, design reviews, installation, commissioning, and handover. Ensure compliance with engineering, safety, quality, and operational standards.
- Safety, Quality & Compliance: Ensure all engineering activities comply with HSE, GMP, food safety, and statutory requirements. Support risk assessments and closure of audit or non-conformity actions. Manage engineering change control and technical risk. Promote safe engineering practices for maintenance, projects, contractors, and modifications.
- Continuous Improvement: Identify opportunities to reduce breakdowns, maintenance costs, energy consumption, and operational losses. Apply structured problem-solving and reliability improvement methodologies. Standardize best engineering practices across factory areas.
- Contractor & Vendor Management: Coordinate with OEMs, contractors, suppliers, and technical service providers. Review technical proposals for compliance with site specifications. Monitor quality and technical performance of contracted engineering work.
- Engineering Capability Building: Provide coaching and guidance to engineers, supervisors, and maintenance teams. Develop troubleshooting skills and promote knowledge sharing. Support creation of technical SOPs, maintenance standards, and training materials.
Required Qualifications
- Bachelor’s degree in Mechanical, Electrical, Mechatronics, Industrial Engineering, or a related discipline.
- 5 to 8 years of engineering or maintenance experience, preferably in FMCG, food, pharmaceutical, or process manufacturing environments.
- Strong knowledge of maintenance and reliability engineering, industrial utilities, projects, and equipment troubleshooting.
- Experience with root cause analysis, preventive and predictive maintenance, CAPEX project execution, and contractor management.
- Working knowledge of HSE, GMP, and engineering compliance requirements.
Preferred Qualifications and Benefits
We offer a competitive reward package including market-aligned pay and performance-related bonuses. Flexible working arrangements support work-life balance, alongside health and wellbeing initiatives. Employees receive time off to recharge and access ongoing learning and development opportunities.
Joining us means being part of a passionate, growth-focused team that values ownership and accountability. You will thrive in an inclusive culture with low hierarchy, where continuous learning, digital innovation, and challenging the status quo are encouraged. Roles come with real impact, freedom to experiment, and rewards linked to your contribution.
If you are ready to build the future of ice cream and grow your career in a dynamic environment, we encourage you to apply. We are committed to diversity and inclusion, welcoming applicants from all backgrounds and providing support throughout the recruitment process.