This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Sep 14, 2021 1 views
PKR. 20,000 - 30,000/Month
We are looking for Chat Specialist for an E-Commerce company.
Responsibilities
- Assist customers with their items purchased through the e-commerce website
- Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
- Maintain swift responses to customers through email and/or chat
- Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
- Document each customer query as well as the resulting solution
- Provide alternatives to products/items, which are not available on the e-commerce website
- Follow standard processes and procedures when it comes to providing resolutions
- Stay up to date with the latest updates on system information and process changes
- Able to deal with objections and handle customer pushbacks
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Age:
20 - 28 Years
Minimum Education:
Bachelors
Career Level:
Intern/Student
Experience:
Less than 1 Year - 1 Year
Apply Before:
Oct 15, 2021
Posting Date:
Sep 14, 2021
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