Zyltech Digital is seeking motivated and enthusiastic Chat Support Agents to join our dynamic team at Gulshan-e-Iqbal. This full-time position involves handling live chat inquiries, assisting potential customers, and converting leads into loyal clients. Working the fixed night shift from 10:00 PM to 7:00 AM, you will play a vital role in building strong customer relationships while promoting our high-quality products and services. This opportunity offers a supportive environment where you can develop your sales skills and contribute to a high-performing team.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via live chat.
- Provide clear, detailed, and accurate information about Zyltech’s products and services.
- Promote company offerings and successfully close sales.
- Consistently meet or exceed individual and team sales targets.
- Resolve customer issues with a positive, solution-oriented approach.
- Maintain availability during the fixed night shift (10:00 PM to 7:00 AM).
Required Qualifications:
- Strong communication skills with the ability to engage customers effectively through chat.
- Customer-focused attitude with problem-solving abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Previous experience in sales or customer support is preferred but not mandatory.
- Willingness to work night shifts consistently.
Preferred Qualifications and Benefits:
- Competitive fixed salary ranging from Rs25,000 to Rs30,000 per month.
- Two performance-based incentives to reward your achievements.
- Supportive and growth-oriented work environment that encourages continuous learning.
- Career development opportunities available after successful completion of probation.
- Attractive allowances and additional benefits provided post-probation.
- Opportunity to work with a company that values employee growth and recognizes contributions through ongoing training and performance bonuses.
Join Zyltech Digital and become part of a vibrant team where your success is our priority. If you are ready to take on a challenging and rewarding role in sales support, apply now and help us continue to deliver exceptional service to our customers.